Terms of Service

These Terms of Service ("Terms") govern your use of the website faelanlink.com (the "Site"), operated by Shenzhen Faelan Link Co., Ltd. ("FAELAN", "we", "us"). By accessing or using the Site you agree to these Terms. If you do not agree, please do not use the Site.

1. About the Site

The Site presents FAELAN's AI home cameras and OEM/ODM camera solutions to business customers, distributors and brand partners. It is an informational and inquiry website. Submitting an inquiry does not create a binding sales contract; any order is governed by a separate written agreement, quotation or purchase contract between you and FAELAN.

2. Use of the Site

You agree to use the Site lawfully and not to:

• Use it for any unlawful, fraudulent or harmful purpose;
• Attempt to gain unauthorized access to the Site, its servers or related systems;
• Interfere with or disrupt the Site's operation or security;
• Copy, scrape or reproduce Site content for commercial use without our permission, except as permitted by law.

3. Product information

We aim to keep product specifications, models and other information accurate and up to date. However, content is provided for general reference and may change without notice. Final specifications, pricing, minimum order quantities, lead times and certifications are confirmed in writing during the quotation and ordering process. Images and renderings are illustrative.

4. Inquiries and quotations

Quotations, samples and proposals provided in response to an inquiry are non-binding unless confirmed in a separate signed agreement. Prices and availability are subject to change.

5. Intellectual property

The FAELAN name, logo, text, graphics and other Site content are owned by or licensed to Shenzhen Faelan Link Co., Ltd. and are protected by applicable intellectual-property laws. You may not use them without our prior written consent.

6. Third-party links

The Site may contain links to third-party websites or services (for example WhatsApp). We are not responsible for the content, policies or practices of those third parties.

7. Disclaimer of warranties

The Site is provided "as is" and "as available" without warranties of any kind, express or implied, to the maximum extent permitted by law. We do not warrant that the Site will be uninterrupted, error-free or secure. Product warranties, where offered, are set out in the applicable sales agreement, not on this Site.

8. Limitation of liability

To the maximum extent permitted by law, Shenzhen Faelan Link Co., Ltd. shall not be liable for any indirect, incidental, special or consequential damages arising from your use of, or inability to use, the Site.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we handle personal data.

10. Governing law

These Terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law principles. Any dispute relating to the Site shall be subject to the competent courts of Shenzhen, China, unless otherwise agreed in a separate written contract.

11. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date above reflects the latest version. Continued use of the Site after changes means you accept the revised Terms.

12. Contact

Shenzhen Faelan Link Co., Ltd.
3rd Floor, Building B, No. 4 West Zone, Shangxue Sci-Tech Park, Xinxue Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong, China
Email: info [at] faelanlink.com